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Rudolf Horns
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How to Program, Manage, and Monitor DMP and Honeywell Panels Remotely with Remote Link



What is DMP Remote Link Software and Why You Need It




If you are a security professional or an end-user who wants to have more control and convenience over your security systems, you might be interested in DMP Remote Link Software. This is a powerful software tool that allows you to program, manage, and monitor DMP panels and devices remotely from your computer or mobile device.




Dmp Remote Link Software


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DMP Remote Link Software is designed to make your life easier by giving you access to the information you need anytime, anywhere. You can easily maintain subscriber accounts, trap panels, update panel firmware, change programming and user codes, silence alarms, arm or disarm a system and bypass zones all from a user-friendly interface that is simple to navigate.


DMP Remote Link Software also supports Honeywell VISTA panels with DualCom Dual Alarm Communicators that provide ECP communication. This means you can program Honeywell panels remotely with the same ease and functionality as DMP panels.


In this article, we will explain how DMP Remote Link Software works, what are its features and benefits, how to get started with it, how to use it effectively, and where to get support if you need it.


How DMP Remote Link Software Works




DMP Remote Link Software works by connecting your computer or mobile device to the DMP SecureCom Wireless servers via the internet. The servers then communicate with the DMP panels or devices through cellular or network connections.


This way, you can access your security systems remotely without having to physically visit the site or use a phone line.


Remote programming




One of the main functions of DMP Remote Link Software is remote programming. This means you can program DMP panels and devices remotely from your computer or mobile device.


To program a DMP panel or device remotely, you need to follow these steps: - Launch Remote Link on your computer or mobile device and log in with your dealer number and password. - Select the panel or device you want to program from the list of subscriber accounts or enter the account number manually. - Click on the Program button and choose the option that suits your needs: Full Program, Quick Program, or Custom Program. - Full Program allows you to program all the panel or device settings, such as zones, outputs, schedules, users, profiles, etc. - Quick Program allows you to program only the basic settings, such as panel type, account number, communication type, etc. - Custom Program allows you to program only the settings you want to change, such as zone names, user codes, output functions, etc. - Make the changes you want and click on the Send button to upload them to the panel or device. - You can also download the current settings from the panel or device by clicking on the Receive button.


Remote Link also allows you to program Honeywell VISTA panels remotely with DualCom Dual Alarm Communicators. To do this, you need to follow these steps: - Launch Remote Link on your computer or mobile device and log in with your dealer number and password. - Select the Honeywell VISTA panel you want to program from the list of subscriber accounts or enter the account number manually. - Click on the Program button and choose the option that suits your needs: Full Program or Custom Program. - Full Program allows you to program all the Honeywell VISTA panel settings, such as zones, partitions, users, etc. - Custom Program allows you to program only the settings you want to change, such as zone names, user codes, partition functions, etc. - Make the changes you want and click on the Send button to upload them to the Honeywell VISTA panel. - You can also download the current settings from the Honeywell VISTA panel by clicking on the Receive button.


Remote management




Another function of DMP Remote Link Software is remote management. This means you can manage DMP panels and devices remotely from your computer or mobile device.


To manage a DMP panel or device remotely, you need to follow these steps: - Launch Remote Link on your computer or mobile device and log in with your dealer number and password. - Select the panel or device you want to manage from the list of subscriber accounts or enter the account number manually. - Click on the Manage button and choose the option that suits your needs: Trap Panel, Update Firmware, Change Codes, Silence Alarm, Arm/Disarm System, or Bypass Zones. - Trap Panel allows you to trap a panel or device and view its status, events, and notifications in real time. - Update Firmware allows you to update the firmware of a panel or device remotely with the latest version available from DMP. - Change Codes allows you to change the user codes of a panel or device remotely, such as adding, deleting, or modifying codes. - Silence Alarm allows you to silence an alarm remotely from a panel or device, such as fire, burglary, panic, etc. - Arm/Disarm System allows you to arm or disarm a system remotely from a panel or device, such as away, stay, instant, etc. - Bypass Zones allows you to bypass zones remotely from a panel or device, such as open, faulted, or trouble zones.


Remote monitoring




The third function of DMP Remote Link Software is remote monitoring. This means you can monitor DMP panels and devices remotely from your computer or mobile device.


To monitor a DMP panel or device remotely, you need to follow these steps: - Launch Remote Link on your computer or mobile device and log in with your dealer number and password. - Select the panel or device you want to monitor from the list of subscriber accounts or enter the account number manually. - Click on the Monitor button and choose the option that suits your needs: System Status, Events, Reports, or Notifications. - System Status allows you to view the current status of a panel or device, such as armed, disarmed, ready, not ready, etc. - Events allows you to view the history of events that occurred on a panel or device, such as alarms, troubles, openings, closings, etc. - Reports allows you to generate and view reports on a panel or device, such as activity, exception, zone status, user code, etc. - Notifications allows you to view and manage the notifications that are sent to you from a panel or device, such as email, text message, push notification, etc.


What are the Features and Benefits of DMP Remote Link Software




DMP Remote Link Software is not just a software tool, but a software solution that offers many features and benefits for security professionals and end-users. Here are some of them:


User-friendly interface




DMP Remote Link Software has a user-friendly interface that makes it easy to find the information you need and perform the actions you want. The interface is simple and intuitive, with clear icons, menus, buttons, and tabs. You can also customize your interface by changing the color scheme, font size, language, and layout.


Compatibility




DMP Remote Link Software is compatible with various DMP panels and devices, as well as Honeywell VISTA panels with DualCom Dual Alarm Communicators. This means you can use Remote Link to program, manage, and monitor different types of security systems with the same software. You can also switch between different panels and devices easily with Remote Link.


Security




DMP Remote Link Software ensures data protection and encryption with AES-256 and TLS 1.2 protocols. This means your data is secure and confidential when you use Remote Link to access your security systems. You can also set up different levels of access and permissions for different users with Remote Link.


Flexibility




DMP Remote Link Software allows you to customize your settings, preferences, and permissions according to your needs. You can choose how you want to program, manage, and monitor your security systems with Remote Link. You can also create profiles for different panels and devices with Remote Link.


Efficiency




DMP Remote Link Software saves you time and money by reducing service calls, travel costs, and downtime. You can program, manage, and monitor your security systems remotely from anywhere with Remote Link. You can also troubleshoot issues and resolve problems quickly with Remote Link.


How to Get Started with DMP Remote Link Software




If you are interested in using DMP Remote Link Software for your security systems, you need to follow these steps:


Requirements




To install and run DMP Remote Link Software on your computer or mobile device, you need to meet the following requirements:


  • A Windows PC with Windows 7 or higher, or a Mac with OS X 10.9 or higher.



  • A mobile device with Android 4.4 or higher, or iOS 9.0 or higher.



  • An internet connection with a minimum speed of 1 Mbps.



  • A dealer number and password from DMP.



Download




To download the latest version of DMP Remote Link Software for free, you need to visit the DMP website at https://dmp.com/remotelink and choose the option that suits your device: Windows, Mac, Android, or iOS.


You can also scan the QR code on the website with your mobile device to download Remote Link directly.


Installation




To install DMP Remote Link Software on your computer or mobile device, you need to follow these steps:


  • For Windows PC: Run the downloaded file and follow the instructions on the screen to complete the installation.



  • For Mac: Drag and drop the downloaded file into the Applications folder and double-click on it to launch it.



  • For Android: Tap on the downloaded file and allow the installation from unknown sources if prompted. Then, follow the instructions on the screen to complete the installation.



  • For iOS: Tap on the downloaded file and follow the instructions on the screen to complete the installation.



Activation




To activate DMP Remote Link Software on your computer or mobile device, you need to follow these steps:


  • Launch Remote Link on your computer or mobile device and enter your dealer number and password in the login screen.



  • If you are using Remote Link for the first time, you will be asked to create a security question and answer for your account.



  • If you are using Remote Link on a mobile device, you will be asked to allow access to your camera, microphone, and location for better functionality.



  • Once you are logged in, you will see the main screen of Remote Link with a list of subscriber accounts that you can access.



Update




To check for updates and download them automatically or manually, you need to follow these steps:


  • For Windows PC: Click on the Help menu and select Check for Updates. If there is an update available, you will be prompted to download and install it.



  • For Mac: Click on the Remote Link menu and select Check for Updates. If there is an update available, you will be prompted to download and install it.



  • For Android: Tap on the Menu button and select Settings. Then, tap on Check for Updates. If there is an update available, you will be prompted to download and install it.



  • For iOS: Tap on the Settings icon and select Check for Updates. If there is an update available, you will be prompted to download and install it.



How to Use DMP Remote Link Software Effectively




DMP Remote Link Software is a powerful software solution that can help you program, manage, and monitor your security systems remotely with ease and convenience. However, to use it effectively, you need to follow some tips and tricks, troubleshoot some common issues, and contact support if you need assistance or feedback.


Tips and tricks




Here are some best practices and recommendations for using DMP Remote Link Software efficiently and securely:


  • Always use a strong password for your dealer account and change it regularly. Do not share your password with anyone or write it down somewhere.



  • Always log out of Remote Link when you are done using it. Do not leave your computer or mobile device unattended while using Remote Link.



  • Always backup your data before making any changes to your security systems with Remote Link. You can use the Backup/Restore feature in Remote Link to save and restore your data easily.



  • Always test your security systems after making any changes with Remote Link. You can use the Test Mode feature in Remote Link to test your systems without triggering any alarms or notifications.



  • Always use a secure internet connection when using Remote Link. Avoid using public Wi-Fi networks or unencrypted connections that might expose your data to hackers or intruders.

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